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Motorola Droid camera autofocus fixed in secrecy? (Update: it's a date-related self-correction)

While we were busy looking into external speaker problems on the Droid, it would seem Moto was itself hard at work remedying a separate issue with the device. A number of users on support forums have complained of the Droid's camera failing to focus and giving them "red corners" when attempting to take pictures, but now -- suddenly and without warning -- their ailment has gone away as if touched by the hand of an omnipotent being (or, alternatively, a silent firmware update). This particular autofocus problem was mentioned in Verizon's 5-page treatise on known issues with the Droid, though the planned resolution was an official update by December 11. The fix seems to have been delivered early, as green corners are sprouting up all around, but this silent update conduit sounds a bit nefarious, no?

Update: Sure enough, we can confirm from testing one of our own Droids that the issue has been resolved. The endless quest for the green focus box is over, and you can now finally begin scanning all your discount cards into Key Ring.

Update II: And things have turned surreal. Dan Morrill, from Google's Android team, has confirmed that there's a date-related bug in the Droid's camera software that leads to it having cycles of good and bad focus that depend on the date. Our own testing confirmed this, as backdating to the 11th of November returned those red bars of failure. Apparently, the cycles last 24.5 days, meaning that you'll have good focus all the way to December 11, when the real fix is expected to drop. So breathe easy, Gotham, there are no phantom updates, just an oddly date-sentient camera.

[Thanks, AlexL and Kaiser]

Read - Android Forums
Read - Howard Forums

Droid experiencing external speaker problems, could be a software issue?

It's no reason to panic just yet, but apparently a good amount of people are having trouble with the external speaker on their Motorola Droid cutting out for no reason. It seems to be software-related, and sometimes a reboot fixes it temporarily, but it's a scary problem for people relying on the handset as an alarm clock (or, you know, to receive calls), since you never know when it will strike next. For its part it seems that Motorola is replacing handsets that have the issue, though that's no guarantee of escape from the clutches of silence. Let's hope Motorola updates us with a software patch or some other serious solution soon -- people need to hear that robotic "Droooiiid" alert sound -- and meanwhile let us know if you've been seeing a similar issue.

[Thanks, Bryan]

Peek offers disgruntled Sidekick owners a free Pronto, internet high-five

As Microsoft and Apple have so precisely demonstrated, there's nothing like a face full of egg to make the competition fire up the sucker punch machine. Take Peek, for example, who is now offering angered Sidekick users (you know, the ones that probably lost all of their data recently) a gratis Pronto for their trouble. All that's required is an image of you, a frowny face, your wiped Sidekick and a T-Mobile bill -- once that's sent over to Peek's dedicated inbox, you'll soon receive your Pronto in the mail. 'Course, it's up to you to foot the $20 monthly bill for keeping the thing active, but hey, free's free. Kind of.

Quigo ad placement

Some HTC Hero units shipping sans EV-DO Rev. A on Sprint? (update: nope!)

Ruh roh. Without claiming that there's some sort of high-speed conspiracy going on at Sprint (read: there's not), we'd like to point out that quite a few early adopters are claiming that their Hero refuses to hop on the carrier's EV-DO Rev. A network. We took a peek back at the company's press release for this very phone, and sure enough, the Rev. A experience is promised. We're guessing that a simple firmware update will be all it takes to remedy the issue (if there's truly an issue at all), but 'til then, there's always WiFi! Right, guys?

[Via Examiner, thanks Tracknod]

Update: We just heard directly from HTC about this snafu, and as it turns out, the message that Sprint Hero users are seeing is merely a mislabeling. If you're within an EV-DO Rev. A area, you'll get Rev. A speeds -- despite that fact that your phone says it's only on Rev. 0. We're also told that a future maintenance release will address the message. Check the full quote after the break.

Etisalat BlackBerry update was indeed spyware, RIM provides a solution


Um, yikes? An unexpected (and unwanted) surprise struck some 145,000 BlackBerry users in the UAE this time last week, when an official looking prompt coerced many of the aforesaid Etisalat customers to follow through with a software update. Rather than bringing about performance enhancements, the SS8-built app enabled the carrier to keep tabs on customers' messages. According to RIM:

"Etisalat appears to have distributed a telecommunications surveillance application... independent sources have concluded that it is possible that the installed software could then enable unauthorized access to private or confidential information stored on the user's smartphone. Independent sources have concluded that the Etisalat update is not designed to improve performance of your BlackBerry Handheld, but rather to send received messages back to a central server."

Like we said, yikes. The zaniest part is that Etisalat isn't backing down, still assuring the world that the upgrades were "required for service enhancements." At any rate, RIM has made remarkably clear that the update wasn't one authorized by the company, and it's even providing an app remover for those who'd prefer their BlackBerry to be in working order and, you know, not forwarding all their email to some dude in an Etisalat supply closet. Good on you, RIM. Bad on you, Etisalat.

[Thanks, Gerald]

Read - Confirmation of spyware
Read - RIM app remover

Toshiba's potent TG01 back on sale through O2 Germany


Well, that was snappy. Just days after O2 Germany abruptly halted the sales of Toshiba's 1GHz TG01 smartphone due to an unexplained virus outbreak among new units, it seems as if things are back in gear. Online, anyway. As of this moment, web shoppers can order the Snapdragon / WinMo-powered from the carrier once more, though there's no word on if retail shops are still keeping their stock in quarantine. Either way, we'd don a mask before waltzing in to inquire.

[Thanks, Fab]

Quigo ad placement

Apple iPhone 3G S trouble roundup


As we said following the Pre launch, no new gadget is immune to growing pains -- especially when it's tied to a manufacturing and distribution campaign on the scale of the iPhone 3G S. Statistically, it's just not possible to walk away from an opening weekend without a few hiccups when you're pushing this many units of anything; the best manufacturers can realistically hope for is to keep problems minor, respond to issues quickly, and spin the crap out of anything that comes up.

To that end, here's what we're tracking on the 3G S from the first three full days of sales:
  • Apple is awarding $30 iTunes store credits to individuals affected by lengthy activation times on their new phones. Regular activations shouldn't take more than an hour or two (ours were basically instantaneous) and ports from other carriers should take a maximum of 48 hours, but some unlucky individuals are still waiting to come online. We probably would've destroyed the phone with a hammer or a direct impact with a wall by now, so our respect goes out to those of you who are still waiting and haven't destroyed anything of value.
  • It seems that some users are getting the error message pictured above when attempting to hack tethering support onto their AT&T iPhones using mobile config files available online, though repeatedly deleting and re-adding the configuration seems to help in some cases. Of course, AT&T isn't supporting tethering on the phone at this point anyway, so we wouldn't expect a shoulder to cry on if you call in to customer service with this one.
  • Boy Genius Report is reporting that sounds played by the phone are immediately followed by some sort of extremely high-frequency tone -- the kind little kids and the next door neighbor's dogs hear, but you may not.
Anything else going on out there in the field? Perhaps more importantly, anyone being driven batty by shrieking blasts of ultrasound they couldn't identify?

[Thanks to everyone who sent these in]

Nokia's Ovi Store overwhelmed at launch, apology issued


Where's the fail whale when you need it, right? Early yesterday morning, Nokia flipped the switch on its Ovi Store, claiming that it's app market would potentially reach some 50 million users around the world. Unfortunately for Nokia, it seems as if all 50 million attempted to check things out at the same time. Web-wide, users were griping that things just weren't working out, and we're not talking about small packets of flustered users. In fact, Nokia was forced to admit that "shortly after launching, it began experiencing extraordinarily high spikes of traffic that resulted in some performance issues," and judging by reactions, we'd say "some" is now a front-runner for understatement of the year. Have things smoothed over for you today? Are you even bothering to check?

Update: Nokia has apologized for the gaff and has reportedly added server capacity to handle the demand. Question is: is the fix working?

MTNL posts "Keep Out!" sign on its 3G network

Government-controlled Mahanagar Telephone Nigam (MTNL) just went live with the 3G network we've known was coming since December. All good, right? Not quite. The telecom firm is crying foul to the Department of Telecom, as it currently suspects that someone, somewhere is experimenting on its 3G spectrum. Reportedly, the unauthorized testing has caused disturbances for MTNL subscribers, and according to a company official, the disturbance miraculously stops every time the DoT visits the area to investigate. Sounds like an M. Night Shyamalan movie or something, doesn't it?

Rogue Android app said to be wiping G1 user data


PSA: you should probably cancel that MemoryUp Personal download from the Android Market. Like, right now. According to legions of T-Mobile G1 users who gave the program a go, it's pretty much an abject disaster. The app bills itself as being "a handy memory optimizer tool that will keep your Android smartphone running faster and efficiently," but more than a few users have reported that it actually wipes oodles of precious data instead. Reports ranging from cleared SD cards to completely erased contact lists have appeared time and time again, with many straight-up calling it a scam. We're not looking for Apple-like safeguards on the store or anything, but maybe a test or two before letting this thing fly would've been nice, no?

Survey finds mobile phone setup to be excruciatingly difficult


We can't say we've ever toyed with a mobile that was so difficult to setup that we'd rather move our bank account from one institution to another just to experience something easier, but apparently we're in a quaint minority. According to research gathered by Mformation, some 85 percent of those polled were "frustrated by the difficulty of getting a new phone up and working." Out of the 4,000 individuals that were surveyed, all but 5 percent said they would "try more new services if phones were easier to set up." In fact, 61 percent admitted that they would simply stop using an application if they couldn't get it working right away, with actions such as web browsing, reading email and sending picture messages being atop the list of "greatest wants." Hear that, carriers? That's the sound of lost revenue from selling phones that people can't operate.

[Via All About Symbian]

Sony Ericsson's XPERIA X1 developing cracks?


Sheesh, what's up with top tier handsets cracking this year? First the iPhone 3G, now SE's XPERIA X1? A curiously high amount of cracking complaints are starting to build around the web, possibly indicating that a quality issue could be somewhat widespread. We're hesitant to believe that this here quirk is even close to happening everywhere, but it is somewhat suspicious that HTC and SE have recently been rumored to be going their separate ways after this phone has faded from the limelight. At any rate, we've no choice but to poll our own audience here, so have you seen unwanted cracks appear in your X1? If so, hit the read link -- you definitely aren't alone in all of this.

[Via WMPowerUser]

White T-Mobile G1 not coming until after Thanksgiving?


Oh sure, a few remarkably lucky and / or well connected individuals out there are yapping it up on a white T-Mobile G1 right this very moment, but for the bulk of us, coming across one is basically impossible; in fact, the white G1 isn't even listed on T-Mobile's website currently. TMO News has it that the lightest hue of the HTC-built handset isn't expected to ship until at least the US Thanksgiving holiday, meaning that you've still got some serious time to kill before wrapping your paws around the increasingly enviable mobile. Rumors have been rampant that a paint chipping issue is at fault, and while we've yet to hear any confirmation of that, we have seen problems with white paint throw a wrench in the production plans of other mega-corps in the past. There's always the black G1 + Colorware if you're really impatient, you know.

Verizon cans ads that batter Sprint's push-to-talk network


Man, what's up with Verizon and its ad department? Just a few months back, the carrier was thrashed by PETA for running a controversial spot involving two pit bulls chained up in a junkyard, and now it's being fingered for making questionable remarks toward Sprint's push-to-talk network. For those unaware, the spots (one hosted after the break) included lines such as "We all upgraded to Verizon Wireless. Got push to talk and the reliability of the network. That old service is useless now." Sprint argued that the subtle drops could wrongfully influence people to believe that Sprint's PTT network was non-functional or that it would soon be discontinued, and eventually, NAD (an ad watchdog agency) recommended that VZW nix the ads. As it stands, the commercials in question have indeed been dropped, but Verizon asserts that it did so as a normal part of business. Ah well, it's the end result that matters, right Sprint?

Orange pulling Bolds to fix software issues, AT&T smiles


If you're wondering why you don't have an AT&T-branded BlackBerry Bold in your hand at this very second, the answer might lie a couple thousand miles away where Orange has allegedly pulled all units off the shelves to hammer out some "software issues" that have plagued early devices in subscribers' hands. The whole situation leaves us to wonder whether carriers jumped the gun on validating early builds of the Bold's firmware in an effort to get it out into the market in a non-ridiculous amount of time, while AT&T may have chosen to play it safe with a longer, more excruciating battery of tests -- leading to RIM's swipe that the October 2 miss was all AT&T's fault. It's just a theory, and probably a pretty meaningless one since this Orange fiasco should apparently take a couple weeks to clear up at most, and we're still hearing occasional whispers out of the AT&T camp that they're still pushing for an October release over there. Chop chop, guys.

[Via Mobile Tech Addicts]




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