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Posts with tag exchange

Nokia initiates shocking charger recall program (update: affects 14 million)

by Thomas Ricker Nov 9th 2009 @ 4:30AM


New Nokia owners take notice: Espoo just launched an "exchange program" for certain Nokia-branded chargers. According to the world's largest handset maker:
"We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket."
The chargers affected are models AC-3E and AC-3U, manufactured between June 15 and August 9, 2009, and model AC-4U, manufactured between April 13 and October 25, 2009. Fortunately, Nokia provides a website that removes all the guesswork from obtaining your free replacement.

Update: Gulp, looks like we're talking about 14 million defective chargers.

Show full PR text
NOKIA PRESS RELEASE November 9, 2009

Nokia initiates charger exchange program

Espoo, Finland - Nokia today initiated a charger exchange program, in which consumers owning certain Nokia-branded chargers manufactured by a third-party supplier are recommended to exchange these chargers for free replacements.

During a routine quality control process, Nokia identified a potential product quality issue with certain chargers manufactured by one of its third-party suppliers. The plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket. Nokia is not aware of any incidents or injuries related to these chargers.

Only a limited number of chargers of certain model types manufactured by a single third-party supplier during a specific time period are within the scope of the exchange program. They are the AC-3E and AC-3U models, manufactured between June 15, 2009 and August 9, 2009; and the AC-4U model, manufactured between April 13, 2009 and October 25, 2009.

For more information, including how consumers can check to see if their chargers are part of this exchange program, Nokia has established a website. Consumers are asked to visit http://chargerexchange.nokia.com or their local Nokia website.

Nokia recommends consumers with chargers within the scope of this exchange program to stop using the charger and exchange it for a free replacement.

Google adds support for push Gmail via Exchange ActiveSync

by Chris Ziegler Sep 22nd 2009 @ 12:38PM

Google Sync's pretty awesome as it is, but it's had one glaring flaw in its implementation: no support for Gmail, just Calendar and Contacts, which means you aren't able to get true push email delivered. Well, they've gone ahead and completed the holy Google trinity today with the introduction of Gmail support into the Exchange ActiveSync mix, so any phone with Exchange support should theoretically be able to get in on the action. We say "theoretically" because they're only quoting support for the iPhone and Windows Mobile at this point, but it seems like anything that can speak the EAS protocol should be able to make this happen. Let us know your trials, tribulations, and successes getting this set up in comments, won't you?

iPhone OS 3.1 enforcing Exchange device encryption, only supported by iPhone 3GS

by Donald Melanson Sep 11th 2009 @ 2:03PM


Noticing a "Policy Requirement" error when trying to use your Microsoft Exchange account after upgrading to OS 3.1? Then there's a good chance you're not using an iPhone 3GS, as Apple has just confirmed via a support page that the upgrade can now enforce the Exchange ActiveSync mailbox policy requiring encryption on the device, which just so happens to only be supported by the 3GS (guess that "S" stands for more than just speed). Not surprisingly, the only solution for non-3GS users is to contact their Exchange Server administrator and hope that they're willing to change the policy to no longer require device encryption.

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Google warming up to enterprise support in Android this year

by Chris Ziegler Aug 3rd 2009 @ 6:18PM

Of Android's weaknesses that prevent it from seeing wider-scale acceptance, its lack of any native enterprise-friendly features has to rank high on the list; sure, HTC and others have taken baby steps to smooth that situation over, but it's going to take a more deep-rooted effort from the OHA proper to fully support policies and those other totally boring security features that make corporate IT managers swoon. Without going into too much detail, Android patron saint Andy Rubin is now saying that business-specific capabilities will be baked into the platform's trunk this year -- though he cautions that the timing for manufacturers to pick up that code and include it in retail devices is totally out of his control (in other words, you realistically shouldn't expect them this year). With Google, Palm, and Apple all gradually making headway into the suitspace -- yes, we just made that word up -- we're guessing RIM's gotta be feeling a little heat.

[Via mocoNews]

Exchange support coming to Sidekick LX 2009 today for $4.99 a month

by Chris Ziegler Jul 28th 2009 @ 12:54PM


If you're a kid stuck in a grown-up's body, there's a good chance you're pining after a Sidekick -- you know, just like the kind you had back in the day when you listened to Blink 182 and loitered on your skateboard around the plaza in front of the office building that has since enslaved you. Problem is, Sidekicks have never really been work-friendly devices -- owing in part to their utter shunning of Exchange -- which means you get stuck with a BlackBerry and an incessant desire to swivel the display. It's kind of sad, really, and passers-by think you've gone mad as you sit on the park bench pressing your thumb desperately against a screen that will never, ever rotate, no matter how fricking hard you press. It's cool, though, T-Mobile's got your back: enter Sidekick Sync, an app that was promised when the Sidekick LX 2009 was launched and is finally available. It'll be hitting the phone's Download Catalog starting this afternoon, offering push email, attachment viewing, calendar and contact sync, and pretty much every other Exchange feature that strips you of your youthful innocence. For the pleasure of avoiding RIM's powerful grasp, you'll pay $4.99 a month -- but can you really put a price on being able to wear DC apparel at the age of 30?

Google: we're cool with Exchange on Google-branded Android phones

by Ross Miller Jul 7th 2009 @ 6:49PM

Okay, this gets a bit confusing, so bear with us. Back when HTC first unveiled the Magic, the company said that any Android device with a customized build -- and that includes adding support for Microsoft Exchange -- has to drop the "with Google" logo as per Google's rules. Indeed, that notion seemed to be validated by the all the international Android phones that had Exchange but no branding. Cut to present day and the T-Mobile's myTouch 3G, which looks to have both the "with Google" backing and Exchange support, contrary to previous assertions. Did the search engine giant soften its policy? We spoke with a company representative who told us, surprisingly, that it has "never been Google's policy" to deprive its branded devices of Exchange support, and that if another phone maker wants to add it and keep that logo plastered on the phone, that's A-OK. In all honesty, we never really put too much stock into the Google logo on the phone, but if it's really just been one huge misunderstanding that's prevented our G1 from having Exchange, well, we're gonna be quite nonplussed for many weeks to come.

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DataViz brings Documents To Go to the App Store

by Paul Miller Jun 15th 2009 @ 2:01PM


Editing documents? On a phone? We're sure most iPhone users are a little taken aback by this prospect, but we assure you it's completely safe and devoid of artificial preservatives. DataViz just launched its Documents To Go suite for the iPhone, which lets you edit and create Word documents, sync work files with a desktop over WiFi, and view other Office documents with the iPhone's existing viewer -- it's not the first app to offer some of these functions for the device, but it's the first with this level of street cred. An optional version of the app also includes a Exchange mail client with ActiveSync for accessing and editing Word documents from email, which seemingly flies in the face of Apple's vague "don't mess with Mail or any of our other built-in apps" policy. The basic Documents To Go app retails for a limited time at $4.99, while the Exchange version goes for $9.99 -- and anyone who picks up the 1.0 version will get a free update to include Excel editing once it becomes available.

Rogers' HTC Dream and Magic aren't "Google phones," have Exchange support

by Chris Ziegler May 23rd 2009 @ 11:24PM

Remember how we found out that there's a difference between the Google-branded Android firmware and its HTC-modified equivalent, and the latter isn't allowed to feature the silkscreened Google logo? The HTC version is way cooler on account of its Exchange ActiveSync support and the much-improved camera app; the only downside is that you can't flaunt that logo on the case, which -- let's be honest -- is totally meaningless to an end user (unless you're some raving Google fanboy / fangirl, and in that case, no amount of awesome customization is going to sway you). Anyhow, it's up to individual carriers to decide which versions of the devices they wish to launch, and Rogers customers will be excited to know that they're getting the logo-free HTC builds. That makes Canadian Dreams and Magics a whole hell of a lot more useful to business users than the G1s down in the States, and going forward, this is an issue T-Mobile probably wants to think about -- as long as the base Android code doesn't license ActiveSync, anyway.
Rogers' HTC Dream and Magic aren't "Google phones," have Exchange support

Exchange-enabled HTC Magic explained: it's not a "with Google" phone

by Chris Ziegler May 15th 2009 @ 6:26PM


We've gotten the lowdown on that HTC Magic seen sporting Exchange support over in CNET Asia's capable hands, and as many readers opined, it's indeed a custom solution rolled by HTC without any Google involvement. Of course, HTC is no stranger to customizing OS builds loaded onto its devices; it already does this with every single Windows Mobile phone it sells, so we shouldn't be surprised to see some tweaks on its Android wares, either. Here's where it gets juicy, though: it turns out that Google forbids user of the "with Google" branding (as seen on the back of the G1, for example) when the build is customized, so the particular Magic that was being tested here lacked the Google name. Not all Magics are sold this way -- it's a carrier decision. Vodafone's version is Google-branded, for example, but in order to score the Google name they've got to comply to Google's standards for the software load.

Some unlocked Magics (like CNET Asia's) are being sold in this sans-Google configuration, but if you like your Google apps, don't sweat it -- these devices still have GMail, Maps, and the like installed -- it's strictly a marketing and branding issue we're talking about here. In addition to Exchange support, the HTC-customized Magics include a reworked Smart Dialer with better contacts integration, a "much more responsive and full featured" camera app, and additional home screen widgets not found on the Google-ified Magics. We know which version we'd choose.

HTC Magic supports Exchange, Google says Android doesn't

by Chris Ziegler May 15th 2009 @ 7:54AM

A lack of Exchange ActiveSync support has largely relegated Android to the enterprise sidelines since its commercial launch last year in the G1, and while third-party apps have attempted to come to the rescue, there's nothing quite like a little first-party love to instill confidence in the world's IT managers. Strangely, CNET Asia noticed that its Magic seems to support Exchange -- indeed, it's listed right there in the mail setup and the reviewer reports that it works like a champ -- but a check with Google would have you believing otherwise. CNET's US bureau dropped Google a line to get the straight dope on the current Exchange situation and was greeted with an unhelpful response of "Android does not currently include support for Microsoft Exchange," going on to say that third-party devs are filling in the gap. Yo, Google, Magics in the field would have us believing otherwise, so do you want to clarify what's up here?

[Via CNET]

Sprint's Samsung Instinct offers corporate calendar access, likely mocked by BlackBerry-toting coworkers

by Chris Ziegler Dec 4th 2008 @ 12:40PM


As part of an upgrade to Sprint's Mobile Email Work package -- which already offers corporate email access for those who refuse to capitulate and buy a stuffy BlackBerry or Windows Mobile device -- the Instinct is now capable of synchronizing work calendars with Microsoft Exchange and Lotus Domino servers. It's pretty comprehensive, too; users can accept or decline invitations, shuffle appointments around, change details, and delete stuff when that 7AM "status meeting" just feels totally unnecessary. The support is included at no charge for Instinct users, though a software upgrade is required -- which, because you're not at the mercy of Tommy the power-tripping BES admin, you can download and install at will. Imagine that! Oh, and if you don't own an Instinct, Sprint plans on filtering the support down to some of its "non-PDA" phones down the road, so hang tight.

Nokia shutters mobile enterprise development, looks to partners for help

by Chris Ziegler Sep 30th 2008 @ 5:39PM

Nokia has announced that it'll no longer be working on its own "business mobility solutions," reallocating some of the knowledge and manpower in that division over to its consumer-focused push email client that recently launched in beta form. For what it's worth, the announcement comes across not as a message that Nokia's abandoning its enterprise customers -- far from it, in fact, with the Eseries looking better than ever -- but as a genuine admission that other companies with established solutions are better cut out to manage that functionality, even on Nokia's own S60. Interestingly, Microsoft, IBM, and Cisco are all mentioned as partners with commitments to develop for Nokia's wares, but noticeably missing is RIM, whose BlackBerry Connect went missing on the E66 and E71. These days, it's hard to mention "enterprise" without also mentioning "BES" in the same sentence, so we're not too sure how far Nokia's going to get here without roping RIM back into the equation.

Nokia takes S60 3rd edition corporate with Exchange ActiveSync support

by Thomas Ricker Sep 10th 2008 @ 1:23AM

43 devices representing some 80 million mobile phone users -- that's the largess of Nokia announcing Microsoft's Exchange ActiveSync support on all its S60 3rd edition devices. Mail for Exchange will also be available out-of-the-box in future E-series and N-series devices. That means future phones like the Nokia Tube and existing, high-end, media-centric devices like the venerable N95 and new N96 will now feel just as comfortable in the beige cubicle as you do.

Verizon's RemoSync brings Direct Push email to select handsets

by Darren Murph Jun 10th 2008 @ 11:44AM


Hankerin' for some bona fide push email on your VZW handset, are you? If this is indeed the case, look no further than RemoSync, the latest Get It Now application that enables a handful of the carrier's handsets to get their Exchange-hosted email pushed directly to them. More specifically, those who purchase the app will be able to read, compose, reply, delete, forward, etc. emails, download Outlook contacts and view those immensely annoying calendar events. The pricing structure is quite curious, though. First off, it'll cost you $9.99 per month, and while a data plan isn't required per se, those without one will be charged $1.99 per megabyte (or "airtime") when using RemoSync. For a list of compatible mobiles, tap the read link and give that scroll wheel a few turns.

[Via PhoneScoop]

Apple looking to push ActiveSync onto iPhone?

by Sean Cooper Dec 14th 2007 @ 2:52PM


We've reported rumors about this should-have-been-in-the-initial-offering feature since well before the iPhone's launch date and here we are, half a year down the road from iPhone day and we're still kludging along with IMAP support. All that may be set to change with Apple's recent job posting looking for an "iPhone Windows Outlook/Exchange QA Eng" in Cupertino. Of course, this new position may simply exist to help bolster the team working on the IMAP features in its "ongoing effort to improve your mobile mail experience" -- but we hope not. We're hoping that this will usher in the era of real push mail from Exchange on iPhone, and we'd be willing to bet the proverbial farm that there are a ton of others out there thinking the same.

[Via AppleInsider]




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