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Posts with tag at and t

iPhone coming to The Shack: Dallas and NYC this month, nationwide in 2010?

So we knew a select number of authorized resellers would start stocking iPhones soon, and thanks to a tipster, it looks like we might be getting a glimpse at a none-too-surprising recipient of the new order. As these pics from an anonymous tipster show, "big hug for your mobile life" retailer The Shack will be getting AT&T's flagship device soon, with a letter supposedly from EVP of store operations Bryan Bevin (found after the break) adding that the 3G and 3GS rollout will begin this month at some company-owned locations in the Dallas Forth Worth and New York City areas, with a nationwide rollout in 2010. Not that you necessarily needed more places to tempt you with the device, but it's always fun to have options.

AT&T sues Verizon over 'there's a map for that' ads

Whoa -- we just got word that AT&T is suing Verizon for false advertising over Big Red's "There's a map for that" ads. We're reading the complaint and motion to stop the ads right now, but here's what AT&T says is the big problem:
In essence, we believe the ads mislead consumers into believing that AT&T doesn't offer ANY wireless service in the vast majority of the country. In fact, AT&T's wireless network blankets the US, reaching approximately 296M people. Additionally, our 3G service is available in over 9,600 cities and towns. Verizon's misleading advertising tactics appear to be a response to AT&T's strong leadership in smartphones. We have twice the number of smartphone customers... and we've beaten them two quarters in a row on net post-paid subscribers. We also had lower churn -- a sign that customers are quite happy with the service they receive.
AT&T also says its network reaches about the same number of people as Verizon's, so we're thinking it's a little miffed that it's being portrayed as an also-ran here. We'll update as we learn more, keep it locked!

Update: So this seems like a very narrow lawsuit, actually. As we've been told, AT&T thinks Verizon is trying to fool viewers into thinking that they can't use any AT&T phone services outside of 3G coverage areas by showing two essentially different maps. Since Verizon's entire network is 3G, the gaps in the red map are actual service gaps -- but Verizon doesn't show that the gaps on the AT&T map might be covered by AT&T's huge 2G network. We can see how that could be misleading, but at some point you've got to compare apples to apples, and AT&T even says it has "no quarrel with Verizon advertising its larger 3G network" in its complaint, so we'll see how the court reacts.

Update 2: Interestingly, Verizon's already changed the ads once at AT&T's behest, editing them to remove the phrase "out of touch" and adding a "Voice and data services available outside of 3G areas" small print disclaimer at the end. Apparently that wasn't enough for AT&T, which says the ads still confuse non-technical viewers into thinking AT&T provides no service at all outside of its 3G coverage.

Update 3: Okay, we've read everything -- there's really not much more to this suit than the arguments over the maps. We're thinking Verizon could have easily dealt with this by just using dark blue and light blue on the AT&T map to differentiate between 3G and 2G coverage, but at this point we don't think Ma Bell is all that interested in anything except getting these ads off the air. All that said, it's hard to deny that Verizon's ads made a perfectly valid point: using an iPhone on AT&T's network in New York or San Francisco is an exercise in frustration, regardless of whether you have 2G or 3G, and we've had zero problems on Verizon. Let's just hope AT&T is working as hard to fight these ads with its actual service as it is with its lawyers.


FCC formally launches inquiry into wireless competition

Well, we can't say we didn't see this one coming. At today's meeting, the FCC has said that it will be launching a formal inquiry into the wireless industry and specifically into certain business practices of the big four: AT&T, Sprint, T-Mobile USA , and Verizon Wireless. The commission hasn't yet detailed exactly how they're going to go about this, but you can bet they'll be looking into exclusivity deals between handset manufacturers and carriers. And who knows? They might be interested in the whole iPhone / AT&T / Google Voice conundrum, especially if it turns out that AT&T had a hand in dissing the app. According to Reuters, the agency is looking into "how competition affects consumers," with an eye towards further investigations into other areas, including cable and broadband.

[Via Phone Scoop]

Quigo ad placement

FCC queries AT&T, Apple on Google Voice iPhone app rejection

Yeah, we're pretty much all peeved by Apple suddenly ejecting all traces of Google Voice from the app store, but now it looks to have drawn the ire of the Federal Communications Commission, as well. According to a report from The Wall Street Journal, the agency has sent out three letters, one each to Apple, AT&T, and Google. To the latter company, it asked for a description of the Google Voice app and whether previous Google apps have been approved for the store (it has, but that's another interesting story). To Cupertino, it's asking the phone manufacturer to explain itself over the sudden exorcism and what involvement, if any, AT&T had in this decision. The report doesn't make a direct indication of what the letter to the carrier said, but we can imagine it's similar to what Apple got, plus some doodles at the end of a stick figure letting out an exasperated sigh. In a statement today, FCC Chairman Julius Genachowski said it "has a mission to foster a competitive wireless marketplace, protect and empower consumers, and promote innovation and investment." Hey Julius, while you're at it, can you see about Skype and Slingbox for us, too? Thanks.

Update: TechCrunch has published the three letters sent out, all very interesting reads. The FCC asks Apple specifically if any approved VoIP apps are allowed to be used over AT&T's 3G network, and more generally what are the "standards for considering and approving iPhone applications" and more details into the approval process. It also asks for the contact information of all developers of rejected Google Voice apps, presumably for further investigation. In the Google letter, it seems to be asking if Voice will be able to be utilized in any capacity over the web, without inclusion in the iTunes store. Unsurprisingly, a number of questions to Apple and AT&T concern the carrier's involvement in which apps or types of apps get rejected. All companies have until August 21st to respond and can request confidentiality on all or portions of their response.

AT&T's U-Verse iPhone / iPod touch app launched

We're pretty big fans of AT&T's U-verse (though, alas, we're not lucky enough to live in an area where we can have it!), and we sort of figured a few days back when the company rolled out some new tweaks to its Total Home DVR that something like this might be on the horizon, and here it is. AT&T's rolled out a free app for the iPhone app store that allows users to access the entire program guide, search for specific shows, and schedule, manage and delete programs and settings. The Mobile Remote Access App -- as it's not-so-creatively called -- sounds like a real winner for those with both U-Verse service and an iPhone... but then, we still communicate primarily with quills and parchment, so what would we know? One more screenshot of the app (plus a video!) after the break.




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