BlackBerry Bold 9700 hands-on and impressions

As we already mentioned, we were serious fans of the original Bold's hardware, and it would be pretty hard for a successor to live up to it. As far as we were concerned, it really had no close competitors in terms of mobile phone design and, you know, attitude. What we liked most about it aesthetically was its fearless defiance of conventional phone stylings at the time of its release. Faux leather and chrome edging rather than plastic all combined to produce a phone that was just a little off the beaten path, that felt substantial in our hands, and that definitely caught and kept our attention. The 9700 has kept some of those details -- there's still bits of chrome and leather here -- but it's also dropped nearly any flourish of attitude from the original design. RIM's chucked out the weird metal surrounding the camera on the back, and the full, old timey-looking leather battery cover, in favor of what essentially amounts to a Tour with an optical trackpad. Honestly, we recognize our own personal oddities, and understand that a lot of RIM's choices here favor modernization of the handset, which we heartily support. However, we also sort of wish the designers had had some exciting new ideas to add to this Bold -- but it feels like they didn't. The new Bold is all about, well, normalizing the handset and bringing it up to speed with other new RIM offerings, a la the 8520 or the Tour, as we previously mentioned.
We do, however, love the smaller, more sleek form factor of the whole package, and the device feels nice in the hand. Much more streamlined than the previous Bold, the 9700 feels light without feeling overly cheap, though it does feel a little less substantial than older BlackBerrys to us. We prefer the leather-strip on the back's feel over the slightly more rubberized Tour, and the rubberized volume rocker on the right side is preferable to the 9000's variation.

RIM's gone ahead and popped its new optical trackpad into the 9700, too, and this is one modernization we can really get behind. Yes, it takes a little getting used to -- but in our opinion it makes a far superior navigational tool and provides a smoother experience. Regardless, we were also big fans of the old trackball, but this is probably the right direction for RIM to move its hardware in. All of the 9700's other hardware buttons feel great and clicky, and we have no complaints about them.
The 480 x 360 display on the 9700 is up from the 480 x 320 of the original Bold, but in practical terms, it looks very much the same -- also terrifically clear, crisp and beautiful. The colors are bright, but we find ourselves wishing for a bit more screen real estate, (which is par for the course in our experiences with BlackBerrys), especially in the increasingly sad browsing experience. More on that in a moment.

This brings us to the performance of the 9700 in terms of user experience. Although the processor is clocked at the same 624MHz as its older sibling, the 9700's obviously got some special sauce under the hood, because with no interface changes in sight, this device is much snappier overall. Navigation, which has always been pretty quick on a BlackBerry, is tightened up a bit, and we found that opening up a bunch of applications stressed our device out a lot less than the original Bold, which was sometimes inclined to give us the dreaded clock. Thankfully, we haven't seen much of the old lag here -- and the fact that the 9700 ships with BlackBerry's OS 5.0 probably helps it along a bit, too. The battery -- which RIM says gets about 6 hours of talk time -- seems like a real strong point on the phone, and is more than adequate to get through a full day's heavy use.
Call quality is good, and the volume is nice and loud, though we can't help but feel the speaker phone is a bit weaker than the 9000's, but that could just be our weakening hearing, of course. RIM says it's enhanced the browser on this newest device, and we'll admit it's a bit faster, but as we said earlier, we are left with the feeling that browsing on a BlackBerry will not be satisfactory until there's a serious updating of the software.

























went to Bell today, they have 9700 in store. Days ahead of Rogers....
does at&t charge for smartphone data plans on unlocked blackberrys if they aren't told you are using one? Kuz I had a featurephone with a $15 a month data plan, then got an N95 but they still charge me $15 a month. Will this work for blackberry, or do they check it somehow?
AT&T has implemented a new policy that prohibits users from swapping sim cards to a smartphone w/o the appropriate data plan locked or unlocked phone. Supposedly the system on the backend will recognize its a smartphone that you are using and you will receive a text alerting you to the fact that you are using a smartphone w/o the appropriate data plan and the data plan will systematically be placed on your account.
When is it coming to Verizon?
this is a gsm phone...you'll have to wait until whenever verizon decides to launch the updated version of the Tour with wifi, which should've been the one released in the first place. although i'm not sure if that one will have the trackpad or not, i can't remember if it's been said if it will have it yet
Yeap the Tour 2 will be a lot like the 9700 so no worries for you! I may be picking the 9700 up as my second phone very soon also, I've always missed my blackberry.
Perhaps the loss in speakerphone volume is the change in hardware design?
(Not the speakers, but rather, the vents and holes that cater to allowing the sound to flow from the phone)
Going from a BlackBerry Bold to a HTC Touch Pro 2, hearing all the comments on the exceptional speakerphone and preppy UI, was somewhat of a mistake.
Basic things like switching from program to program takes longer, and much noticeably frustrating, no matter how better the web browsing experience.
However, I like it for the useful applications and programs that I can download in .cab format.
I suppose there are somethings that you have to lose in place of more.. appreciative items.
Do blackberries have threaded sms yet? and not in a purchasable application but stock. If so I'm considering buying one.
They have at least since the curve.
I don't understand what getting this phone would do, unless you're buying it straight out on Rogers Wireless for $599 is a better deal than the $649 for the 9000. As for all the specs it's the same except you lose the 1GB of onboard memory and you get the OS memory upped to 256MB from 128MB. Currently I own an 8900 which is pretty much a Bold 9700 sans the 3G and leather backing as I'm running the current OS 5.0.
No mention that this is the first North American phone to have both 3G and UMA? Engadget, I expect more from you...
What a joke review/impressions. You even tried to cover the weak speakerphone blaming your hearing loss.. come on.
These 9700 reviews all sound alike, COMMERCIAL. Face it, 9000 was much better device, if only it had better camera...