Iowa 911 call center now accepting texts; Twitter and Facebook status updates can't be far behind

As of this week, callers can now text their requests for fire, police, or ambulance, to the emergency call center in Black Hawk County, Iowa -- both a nationwide first and a definite improvement for deaf and hard-of-hearing residents who have thus far had to rely on TDD devices. Unlike voice calls, however, the 911 operator can't get your location from a text message, meaning that the caller must first respond to a request for their city or zip code before the call gets routed. Currently, only i wireless subscribers (a local carrier affiliated with T-Mobile) can use the service, but plans are afoot to bring other carriers on board as well. Other future upgrades include the ability to accept video and picture messages. All the operators ask is that you refrain from sending them those silly chain text messages -- that sort of thing can be really distracting when you're busy saving lives.























Reader Comments (Page 1 of 1)
urweak @ Aug 6th 2009 10:08PM
How are they going to stop people from abusing it?
Mr. Enigma @ Aug 6th 2009 10:12PM
Block 'em with spam controls, LOL just like they don't stop people from abusing the 911 system now...
Jacob @ Aug 6th 2009 11:24PM
I fear for the joke, spam, and fake texts they will get *shivers* Not to think of XXX rated "Sexting" *shivers again*
Michael S @ Aug 6th 2009 11:34PM
8:47pm: Michael needs 911; is being assaulted by a man with a large dog.
8:49pm: Michael still needs 911, is bleeding on the ground.
8:59pm: Michael is being put into the back of the ambulance.
9:02pm: Michael is being told he needs to stop updating Facebook and follow the paramedics directions.
6:00am: Michael thinks this hospital food is awful.
Pedro @ Aug 7th 2009 12:10AM
'Hlp im stck in my car, trying 2 open da window b4 i die'
Gib @ Aug 8th 2009 12:24PM
God that just made my day.
DarkFox @ Aug 7th 2009 4:02AM
Subject: FIRE!
http://www.youtube.com/watch?v=YxVeMhI9Qo0
SoCoolCurt (PSN: KillaKornbread - XBL: SoCoolCurt) @ Aug 7th 2009 1:04PM
i love texting as much as the next guy (more than calling in most cases) but this sounds like a bad idea. if i'm in trouble i want to talk to a person, not text.
Vic De Zen @ Aug 7th 2009 2:03PM
I see a lot of prank texts being sent but I understand why it's necessary. There are moments when you need to call 911 but can't talk. For example, a robber is rifling through possession in a home and a person needs to contact the authorities without notifying the thief. Or there's a situation at a school and according to lockdown instructions (at least from what I experienced in high school), you aren't allowed to speak or make any noise. '
Ultimately, I hope people have the sense NOT to abuse this system. I expect the fines to be quite heavy for those who are caught doing so nonetheless.
Joe @ Aug 7th 2009 4:56PM
^ If a robber is in your house, go ahead and shoot him, stop crying to the government to help you.