I bought the Pantech Duo, which if you're reading this you know it's the upscale version of the Ocean. I had to exchange/return the Duo 3 times because of the following:
1st phone - infamous faulty screen seal made it look like a lint and dust trap, delay in orientation from portrait to landscape, vise versa 2nd phone - the screen/slide would not stay locked in position, screen looked like a lint and dust trap 3rd phone - just stopped sending/receiving calls/texts, screen/slide was loose, screen looked like a lint a dust trap
FYI, I learned through this process that At&t has a not commonly disclosed policy that they will only replace a certain phone 3 times, then you have to go with something else. Actually, that's very reasonable because how often do you need to exchange a product?? However, a product SHOULD work, should it not??
So, you've been warned!! Purchase at your own risk!!
Reader Comments (Page 1 of 1)
James @ Jan 29th 2009 4:05PM
Ok, ok, time for some intervention!
I bought the Pantech Duo, which if you're reading this you know it's the upscale version of the Ocean. I had to exchange/return the Duo 3 times because of the following:
1st phone - infamous faulty screen seal made it look like a lint and dust trap, delay in orientation from portrait to landscape, vise versa
2nd phone - the screen/slide would not stay locked in position, screen looked like a lint and dust trap
3rd phone - just stopped sending/receiving calls/texts, screen/slide was loose, screen looked like a lint a dust trap
FYI, I learned through this process that At&t has a not commonly disclosed policy that they will only replace a certain phone 3 times, then you have to go with something else. Actually, that's very reasonable because how often do you need to exchange a product?? However, a product SHOULD work, should it not??
So, you've been warned!! Purchase at your own risk!!