I'm going to have to agree with cwcanty on this one.
I have a smartphone (PN-820) on verizon and wish the dataplan was more affordable (last i checked it was around $40/mo.), but that is just a gripe. I receive excellent, reliable service, with no "mysterious" billing problems that I had with Sprint and Cingular (Sprint was the worse of the 2).
I get exactly what I pay for and there is no funny business. That in itself makes the few extra dollars/month worth it. I know that if I chose this feature it would work and if it didn't they would fix the problem or refund my money asap.
Essentially it's that I've found a carrier that knows how to run a business and take care of their customers at the same time. I'm not a fanboy, just a happy customer. As an example, I went over my minutes a few months ago; because I pay my bill on time every month and haven't had to call in asking for more minutes before, they were nice about it and told me that they would preemptively refund the overage charges - simple as that. That certainly wasn't the case with sprint.
So ok, you think $10 is too much to charge for this, but for push email on a non-PDA phone I think it's reasonable.
Reader Comments (Page 1 of 1)
M @ Jun 10th 2008 4:28PM
I'm going to have to agree with cwcanty on this one.
I have a smartphone (PN-820) on verizon and wish the dataplan was more affordable (last i checked it was around $40/mo.), but that is just a gripe. I receive excellent, reliable service, with no "mysterious" billing problems that I had with Sprint and Cingular (Sprint was the worse of the 2).
I get exactly what I pay for and there is no funny business. That in itself makes the few extra dollars/month worth it. I know that if I chose this feature it would work and if it didn't they would fix the problem or refund my money asap.
Essentially it's that I've found a carrier that knows how to run a business and take care of their customers at the same time. I'm not a fanboy, just a happy customer. As an example, I went over my minutes a few months ago; because I pay my bill on time every month and haven't had to call in asking for more minutes before, they were nice about it and told me that they would preemptively refund the overage charges - simple as that. That certainly wasn't the case with sprint.
So ok, you think $10 is too much to charge for this, but for push email on a non-PDA phone I think it's reasonable.